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Compactor Warranty

PLATE COMPACTOR INFORMATION

WHOLESALE/TRADE FAULTY PARTS ONLY WARRANTY 

The engine on your machine has been oiled-up with the correct amount and started prior to dispatch however, all nuts/bolts/fixings and belt tension need tightening/adjusting prior to use.  The use of thread-lock is recommended.  All nuts/bolts/fixings/oil level should be checked/adjusted on a routine maintenance basis 

You have purchased this product on discounted Wholesale/Trade terms and it is presumed that you have some mechanical knowledge for servicing and maintenance purposes.  If not, you should be prepared to adopt the services of a competent person to perform this on your behalf.  Failure to do so will void the warranty below

WHO GIVES AND WHO RECEIVES THIS WARRANTY 

The manufacturer warrants to the original purchaser only that each new  Engine/Product purchased from an authorized  wholesaler shall be free from defects in materials and workmanship under normal domestic use and service during the Warranty Period set forth below

WARRANTY PERIOD

The Warranty Period begins on the date of purchase to the original purchaser and is for 12 months from the date of purchase

WARRANTY COVERAGE

The manufacturer will replace/repair at its option, without charge, defective parts only ie: any part of the product covered by this guarantee found to be defective in material or workmanship during the applicable warranty period, based on the following:

The faulty part must be returned to wholesaler or an ‘in-situ’ photograph emailed (at their discretion) for replacement/repair along with customer details, identifying product number and evidence of date purchased

Return shipping is at the expense of the original purchaser.  Customers are expected to fit the replacement parts themselves but we are available for technical guidance over the phone

WARRANTY EXCLUSIONS

This Wholesale/Trade faulty parts only Warranty does not cover the following:

Any product which has not been operated or serviced strictly in accordance with the instruction manual.  Any parts affected, damaged, or depreciated by improper assembly, misuse, abuse, improper maintenance, neglect, use of unsuitable attachments or non-genuine parts, ordinary wear, rust or corrosion, inadequate transportation, accident, or service by an unauthorized facility and does not cover machines which are purchased for ‘commercial hire’ purposes

Consumable parts, such as clutch, blades, re-coil starter & spring, belts, throttle cable, filters, gaskets, spark plug are not covered under this warranty. All expenses incurred in maintaining and replacing them shall fall on the purchaser

This Warranty does not obligate the Manufacturer or the wholesaler to bear any fees for transportation of any engine/product or part to and from the place designated for Warranty Service or repair

This Warranty does not cover any Labour undertaken during the Warranty process or other period

THE MANUFACTURER MAKES NO OTHER EXPRESS WARRANTIES OTHER THAN SET FORTH ABOVE, AND ALL OTHER OBLIGATIONS OR LIABILITIES, INCLUDING SPECIAL OR CONSEQUENTIAL DAMAGES OR CONTINGENT LIABILITIES ARISING OUT OF THE FAILURE OF ANY ENGINE/PRODUCT TO OPERATE PROPERLY, ARE HEREBY EXCLUDED.

PROCEDURE FOR MAKING A WARRANTY CLAIM

For any defect covered by this Warranty, please contact your wholesaler to make arrangements for returning the faulty item/part along with a copy of your original receipt within 30 days of the fault occurring